Effective Business Communication (MOOC)

Effective Business Communication (MOOC)

Learn to apply the basics of written and oral business communication effectively.

About the course

Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only helps us share our thoughts but is essential in getting our work done and becoming more successful.

In a business scenario, communication includes written letters, summaries, and emails. Clear communication skills are needed for impactful oral presentations in front of an audience. Even everyday practices like participating in meetings and managing interpersonal communication are key to achieving long and short-term business goals.

This course will help you improve these communications skills by exploring the inherent challenges and providing techniques to help overcome hurdles.

What you will learn

By the end of this course you will know:

  • How communication works and why it is important;
  • The barriers, challenges, and frameworks of business communication;
  • Methods for speaking and presenting with confidence;
  • How to share views in a professional setting ;
  • Techniques for writing crisp and professional business documents;
  • How to interact in one-on-one or group meetings.

About the instructors

Bringi Dev has taught at IIM Bangalore, IIM Kozhikode, Indian Institute of Technology, Mandi, SDM Institute for Management Development, Mysore and other educational institutions. He has also served as the Head, Communication Unit, IIM Bangalore on two occasions. He has also carried out consulting assignments for IIM Indore. At IIMB, Bringi Dev teaches in the PGP, EPGP, MPWE, MPEFB, NSRCEL LaunchPad and other programmes. He has conducted communication skills workshops for Officers & Staff of the Institute. In the realm of executive education, he has taught companies such as Alstom, CBDT (Income Tax), Cognizant, CPWD, the Government of Meghalaya, KPMG, Kuliza, Oil India Limited, ONGC, Oracle, Reliance Industries, SwissRe, Syntel, ThoughtWorks and Vestas. His areas of specialization include Communication Science, Management & Business Communication, Entrepreneurial, Leadership & Organisational Communication. He was the founding President and Managing Director of IDG Media Private Limited, a subsidiary of the Boston-based media and information services International Data Group. He has also served as Mentor with MentorSquare (www.mentorsquare.com) and as Corporate Advisor to Future IP Labs (www.futureip.com), a cluster of start-ups. Earlier he was Executive Director, The Indus Entrepreneurs (TiE), Bangalore Chapter.

Rakesh Godhwani is an Adjunct Faculty of Communication at IIM Bangalore, coaches promising startups and senior managers in the industry, gives seminars and talks in corporate events and colleges, reads a story to his kids every night before they sleep, bicycles, does yoga, writes, earns a fraction of what he used to, but lives a million times better. Rakesh’s research and teaching interests focus on how a charismatic leader builds a persuasive message to impact audiences. His fourth book titled “Public Speaking Kaleidoscope” was released by Business Expert Press USA in May 2017. His earlier book “What to Say and when to Shut Up!” was published by Penguin Random House in November 2014 and translated in Marathi in 2017. Rakesh recently launched his online course called “Present with Confidence” designed for young learners from Class 9th and above. Rakesh has worked in Wipro, Intel and Qualcomm in various profiles ranging from product marketing, sales and business development before he took the plunge to pursue his passion in academia. Rakesh is an alumnus of NIT Karnataka (BE Computers, 97), IIM Bangalore (PGSEM, 2004), and Cardiff Metropolitan University (PhD, 2018).

Duration: 6 weeks, 3-5 hours per week

Language: English

Instructors: Bringi Dev and Rakesh Godhwani

Institution: Indian Institute of Management Bangalore

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